Remember, we accept returns up to 14 calendar days after receiving the package. 

  Returned products must not bear traces of use and should have the original tags.

According to the terms and conditions , the cost of returning the goods is borne by the Buyer. Parcels sent COD will not be received. Goods that do not meet all the above conditions will be sent back at the expense of the Customer and will be the basis for disregarding the return.

The seller shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for him.

Return or complaint form

Download the return or claim form and complete it manually. 

PL:      EN: 

Package the products

Remember to include the completed form in the shipment along with the products.


Send your return to:
30-126 Kraków

Return of funds

Your funds will be refunded up to 14 calendar days from receipt of the return or claim.

If you have any questions, contact our hotline +48 790 336 503 or feel free to contact us by email